Cancellation policy

🗓️ Cancellation Policy

Booking a holiday is a special moment. We invite you to carefully consider the dates before confirming, in order to live a peaceful and carefree experience.

✅ Booking confirmation

The booking is considered confirmed upon payment of the confirmation deposit (equal to 10% of the total), to be paid within [48/72 hours] of the request.

❌ Cancellations and refunds

🔹 Up to 30 days before arrival:

Cancellation is free, but the deposit is not refundable. However, it can be transferred to a new stay to be made within 12 months, based on availability.

🔹 Between 30 and 15 days before arrival:

The entire deposit will be retained. No possibility of refund, but it can be partially reused for a future booking.

🔹 Less than 15 days before arrival or in case of no-show:

100% of the total amount of the stay will be charged.

🛎️ Booking changes

We always welcome any requests to change the dates, subject to the availability of the property. We invite you to contact us as soon as possible.

💡 Helpful advice

We invite you to consider taking out travel insurance to protect yourself from any unforeseen events (illnesses, flight cancellations, etc.).

📩 To cancel or change your booking

Write to us as soon as possible at: [lorella@sardiniarentalhouse.it]

🏖️ Welcome to our Island

Your holiday in Castelsardo is important to us. We invite you to contact us in case of doubts: we will always look for a solution that allows you to enjoy your experience in Sardinia to the fullest.